Agentic AI for insurance:automate document-heavy workflows.
Classify, extract, reconcile, and act across Motor Vehicle Claim petitions, third-party claims, and e-courts—end-to-end, with a human in control.
Insurers are drowning in documents.
Hundreds of layouts and formats across physical and digital channels
Multi-language content and low-quality scans
High manual effort → slower handling times and errors
Strict data-protection and regulatory demands
Fragmented systems and swivel-chair operations
AI-powered document processing, built for insurance
We access
- Documents & images
- Internal systems & databases
- External websites & APIs
We do
- Extract key fields
- Validate & reconcile
- Enter data into apps
- Complete routine tasks
We automate
- Classification & tagging
- Sequential workflows
- Summaries & case notes
- Automated emails & alerts
How it works
Our four-step verification process ensures accuracy and compliance at every stage
Document sufficiency
Verify all required documents are present and readable
Decision making
Apply business rules and policy logic to determine next actions
Information sufficiency
Ensure all necessary data points are extracted and available
Information consistency
Cross-validate data across documents and systems
Key Features
- Each step turns green as criteria are met.
- Escalate to human review anytime.
- All actions audited; exportable case reports.
Capabilities
Perception & Ingestion
Ingest PDFs, images, emails, and portal data with OCR and layout understanding.
Understanding & NLP
Entity extraction, normalization, and context-aware summaries.
Decision & Reasoning
Rule- and policy-aware checks for document and information sufficiency.
Learning & Adaptation
Continuously improves with feedback; supports template drift.
Collaboration & Communication
Generates emails/notes; integrates with email, WhatsApp, and SMS.
Task Execution & Automation
Writes to your systems, triggers workflows, and closes the loop.
Solutions
Purpose-built AI solutions for every stage of your insurance document workflow
Our Automated Process Flow
MVC Petition copy extraction
Read Indian languages; extract ~100–120 fields from 5–6-page Motor Vehicle Claim petitions; push to systems, run reserve calc, QC, export XLS, re-upload.
Key Features:
- OCR + layout aware parsing for motor claims
- Multi-language support (Hindi, Tamil, etc.)
- Motor vehicle reserve calculation automation
- Quality control checks for TP claims
- Excel export & system integration
E-Courts integration for Motor Claims
Refresh weekly/fortnightly/monthly; reconcile motor vehicle claims with E-Courts; auto next-hearing date; integrated TP claims dashboard.
Key Features:
- Automated motor claims data refresh cycles
- Third-party claims register reconciliation
- Next hearing date extraction for motor cases
- Exception handling & alerts for TP claims
- Unified motor vehicle claims dashboard
Complete Motor Vehicle TP claims automation
Historic + new motor vehicle third-party claims; run the four checks; flag missing/inconsistent info; human handoff; case dashboard.
Key Features:
- End-to-end motor vehicle TP claims processing
- Four-step verification process for motor claims
- Missing data identification in motor cases
- Human escalation workflows for complex TP claims
- Comprehensive motor vehicle case dashboard
Ready to Transform Your Document Workflow?
See how our AI solutions can reduce processing time while improving accuracy. Book a personalized demo with your documents.
Why Anvaya
Built specifically for insurance operations with the reliability, security, and performance you need
AI-first architecture
Purpose-built for complex, document-heavy insurance workflows.
Scalability
Handles spikes in document volume without degradation.
Security & compliance
Encryption in transit and at rest; strict access controls; auditability.
Seamless integration
Plug into claims, DMS/ECM, and core systems with minimal change.
Built for insurance operations
Enterprise-Ready
Designed for the demanding requirements of insurance operations with enterprise-grade security, compliance, and support.
- Enterprise security frameworks
- Data residency options
- Dedicated support team
- Custom SLA agreements
FAQs
Common questions about our agentic AI platform for insurance document processing
Still have questions?
Our team is here to help you understand how Anvaya AI can transform your document workflows.
See it on your documents.
Book a live walkthrough tailored to your process and forms.